5 Must-Have Features in a Customer Portal
A successful customer portal must include:
Secure Login – Protects customer data and privacy.
Order Tracking – Enables customers to track shipments in real-time.
AI-Powered Support – Offers quick resolutions through chatbots.
Personalized Dashboards – Enhances engagement with tailored recommendations.
Mobile Compatibility – Ensures accessibility on any device.
Customer portal development that incorporates these features enhances user experience and streamlines business processes.