Operational Excellence 101: Your Guide to Aligning Process, People & Tools

Operational Excellence (OpEx) is a multifaceted approach that involves three critical elements:
Processes:
OpEx operates on its effective and well-defined processes. Setting up well-functioning procedures promotes continuing growth in the company in addition to waste reduction. Using techniques like Six Sigma, Lean, and process mapping can improve the efficiency of the process.

People:
The individuals working in the system are primarily responsible for operational excellence. Specifically, the two main components needed to build a sustainable system are staff training and the development of an accountable culture. Consequently, organizational growth is a result of team members working well together.