The range of services offered caters to nearly every type of traveler:
👨👩👧 Families
Get help with seat reservations and stroller check-ins
Receive route advice based on child-friendly destinations
Modify last-minute plans due to family needs
🎓 Students
Easily access student fare programs
Find flexible travel options for breaks and semesters
Quick support in case of travel mishaps
🧓 Seniors
Book with senior discounts
Access seating arrangements near restrooms or quiet zones
Get assistance with boarding and luggage handling
💼 Business Travelers
Modify or rebook during tight schedules
Upgrade to premium seating for comfort and efficiency
Collect travel documents for reimbursement
🧳 Tourists
Discover scenic rail routes and Amtrak vacation packages
Book excursions to national parks or historic towns
Get information on connecting transit services
🌐 International Travelers
Multilingual help (subject to staff availability)
Understand U.S. train travel policies and customs
Route guidance for long-distance and cross-border trips